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Claritas Support Information Claritas Support Information
Claritas Support & Installation Packages

The Gold Support package covers the entire Claritas Media Centre PC range. The package includes Remote, Telephone and Email support. Telephone and Email support is self explanatory. Remote support is something new and unique through out the Claritas range of Media Centre PC systems. It allows Claritas Technology to connect to your Media Centre PC remotely over the internet and make any necessary changes to your Media Centre PC that is needed.

All Claritas Media Centre PC systems include 1 year Gold Support package free of charge. Upgrades to the Gold Support package is available as an option when you purchase your Claritas Media Centre PC.

The following table outlines the Gold Support package and what it includes :-

Gold Support Package
Email 12 months
Telephone 12 months
Remote 3 months
Additional Remote1 $60/hour

1 Addition Remote support per hour or part thereof.

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